bet936 Terms and Conditions — Platform Rules and Player Obligations

1Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User" or "you") and bet936 ("we", "us" or "the Platform"). They govern all use of the bet 936 website, mobile application, games, betting services, promotions and all related features available at bet936.pro.

By accessing the bet936 platform in any capacity — whether you are browsing as a guest, registering a new account, logging into an existing account, making a deposit, claiming a bonus or placing a bet — you confirm that you have read these Terms, that you understand them, and that you agree to be bound by them without reservation.

If you do not agree with any part of these Terms, you must stop using the platform immediately. Continued use of bet936 following any updates to these Terms constitutes your acceptance of the revised version.

2Eligibility and Registration

To register and maintain an account on bet936, you must meet the following eligibility requirements at all times:

• You must be at least 18 years of age. The platform is strictly for adults. Any player found to be under 18 will have their account closed immediately and any funds handled in accordance with our responsible gaming policy.
• You must be registering as an individual person on your own behalf. Registering on behalf of another person, or allowing another person to use your account, is not permitted.
• You must not already hold an existing account on bet936. One account per person, per household, per device, and per payment method is strictly enforced.
• You must provide accurate, complete and truthful information during registration and keep that information up to date. Providing false details — including a false name, false date of birth, or a payment method that does not belong to you — is grounds for immediate account closure.
• You must not be on any self-exclusion list or have previously been excluded or banned from the bet936 platform.

bet936 reserves the right to decline any registration application at its sole discretion, without being required to provide a reason. Registration does not guarantee uninterrupted access to all platform features, which may vary over time.

3Account Security

You are solely responsible for keeping your account login credentials — your username, password and any associated security information — confidential. You must not share your login details with any other person under any circumstances.

All activity that occurs under your account is your responsibility. If you suspect that your account has been accessed without your authorisation, you must contact the bet936 support team immediately. We will act promptly to secure your account, but we cannot be held responsible for losses incurred prior to you notifying us of unauthorised access.

• Do not use easily guessable passwords such as your date of birth or a simple number sequence.
• Do not log in to your bet936 account from shared or public devices where your credentials may be stored or visible.
• Log out fully from your account when using the platform on a device that others may also use.
• Do not respond to any communication that asks for your bet936 password — the platform will never request your password directly.

4Know Your Customer (KYC) Verification

bet936 operates a Know Your Customer (KYC) process as a standard part of account management. You may be asked to provide identity verification documents at any point — including at registration, before processing a withdrawal, or if any unusual activity is detected on your account.

Acceptable KYC documents may include a copy of your national identity card (CNIC), passport, or other government-issued photo identification, as well as proof of address and proof of payment method ownership where required.

• KYC verification must be completed truthfully and using documents that belong to you personally.
• Submitting fraudulent, altered or borrowed identity documents is a serious breach of these Terms and will result in immediate account closure and forfeiture of any balance.
• Withdrawals may be placed on hold until KYC verification is completed to our satisfaction.
• bet936 handles all submitted KYC documents in accordance with the Privacy Policy. Documents are used only for verification purposes and are not shared with third parties except where required by applicable obligations.

5Deposits and Withdrawals

All financial transactions on the bet936 platform are denominated in Pakistani Rupees (PKR). The platform currently supports deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets as made available from time to time.

Deposits: Funds deposited into your bet936 account are available for betting and gaming immediately upon confirmation. Minimum and maximum deposit limits apply and are displayed at the point of deposit. Deposits made via JazzCash and Easypaisa typically clear within minutes. Bank transfer timescales depend on the sending institution.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit where possible. You must not have any outstanding KYC requirements before a withdrawal can be processed. Withdrawal processing times vary by method and are communicated clearly within the withdrawal interface.

• You may only withdraw funds to a payment method that belongs to you personally — withdrawals to third-party accounts are not permitted.
• Bonus funds and winnings derived from bonus play may be subject to wagering requirements before they are eligible for withdrawal. See Section 6.
• bet936 reserves the right to request additional verification before processing any withdrawal it deems unusual in size or frequency.
• Deposits are made for the purpose of gaming on the platform and must not be used to exploit interest accrual or any financial mechanism unrelated to gaming activity.
• bet936 does not charge fees on standard PKR deposits and withdrawals, but your payment provider may apply their own transaction charges.

6Bonuses and Promotions

bet936 offers various bonuses and promotional offers to both new and existing players. These include welcome bonuses, deposit match offers, free bets, reload bonuses, PSL season promotions and loyalty rewards. Each offer is subject to its own specific terms, which are published on the Promotions page at the time the offer is active.

The following general rules apply to all bonuses unless the specific offer terms state otherwise:

• Wagering requirements: Bonus funds must be wagered a specified number of times before they — or any winnings generated from them — can be withdrawn as real money. The wagering requirement for each offer is clearly stated before you claim.
• Eligible games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live casino games and certain other categories may contribute at a lower rate. This is specified per offer.
• Expiry: All bonuses have an expiry period. Bonus funds and associated wagering requirements that are not completed before the expiry date are forfeited automatically.
• One bonus at a time: Only one active bonus applies to your account at any time unless explicitly stated otherwise in a specific offer.
• Abuse prevention: Bonus offers are intended for genuine recreational play. bet936 reserves the right to withdraw a bonus, void related winnings, or close an account if it determines that a player is exploiting offers in a way that is not consistent with genuine play. This includes, but is not limited to, using multiple accounts to claim the same offer or placing opposing bets to guarantee a withdrawal of bonus funds.
• Minimum deposit: Most deposit bonuses require a minimum qualifying deposit in PKR, which is stated per offer.

bet936 reserves the right to modify, suspend or withdraw any promotional offer at any time. Offers are subject to availability and may not be available to all players at all times.

7Betting and Gaming Rules

The bet936 platform covers multiple game types: sports betting (including cricket, PSL, T20 internationals, football and esports), Live Casino, Slots, Bingo and the unified Game Lobby. Each category operates under its own specific game rules in addition to these general Terms.

• Sports Betting: All bets are accepted subject to the odds and conditions displayed at the time the bet is placed. Once a bet is confirmed, it cannot be cancelled or amended unless a relevant void rule applies (for example, a match being abandoned before a result is reached). Cricket, PSL and T20 betting markets follow standard international cricket betting conventions.
• Live Casino: All live games are operated in real time. Results are final once the round is completed and confirmed by the dealer or game system. Disputes about results must be raised within 24 hours of the game session.
• Slots: All slot game outcomes are determined by a certified Random Number Generator (RNG). Return to Player (RTP) percentages for each slot title are as published by the respective game provider.
• Bingo: Bingo games operate on a fair draw basis within each room session. Prizes are awarded in PKR and credited to your account balance at the conclusion of each game. Room-specific rules are displayed before you enter a bingo room.
• Technical errors: In the event of a technical failure during a game round, bet936 will make reasonable efforts to resolve the issue fairly. Where a round cannot be completed or a result cannot be verified, affected bets may be voided and stakes returned at the platform's discretion.

bet936 reserves the right to suspend betting markets or specific games for maintenance, compliance reasons, or at its discretion without prior notice.

8Prohibited Conduct

The following actions are strictly prohibited on the bet936 platform and will result in account suspension, closure, and forfeiture of balances and winnings where applicable:

• Using automated software, bots, scripts or any other non-human means to interact with the platform, place bets, or exploit game mechanics.
• Colluding with other players to manipulate game outcomes in poker, casino table games, or any other competitive game format.
• Opening or operating more than one account on bet936, including using another person's account.
• Exploiting software bugs, errors in odds, or malfunctions in game systems for financial gain. Any winnings derived from such exploitation will be voided.
• Using the platform for money laundering or any other financial crime. bet936 cooperates fully with relevant authorities in cases of suspected financial crime.
• Providing false identity information, using a stolen payment method, or impersonating another person in any way.
• Threatening, harassing or abusing members of the bet936 support team or other players in any shared game environment.
• Attempting to reverse-engineer, copy, scrape or otherwise extract data from the platform without written authorisation.

9Responsible Gaming

bet936 is committed to providing a gaming environment that supports responsible play. Gaming is intended to be a form of entertainment. We provide tools to help you keep your gaming within boundaries that work for you personally.

• Deposit limits: You can set daily, weekly or monthly deposit limits from your account settings. Once set, a limit cannot be increased until a cooling-off period has passed.
• Session time reminders: Set a session duration and receive an alert when you reach it.
• Self-exclusion: If you feel you need a break from gaming, you can self-exclude for a defined period or indefinitely. Self-exclusion is processed promptly and cannot be reversed during the selected period.
• Age restriction: The platform is strictly for players aged 18 and above. We encourage parents and guardians to use parental control software to prevent underage access to gaming sites.

If gaming is causing you stress, financial difficulty, or affecting your personal relationships, please consider using the self-exclusion tool or visiting the Responsible Gaming page for further information and self-help resources.

10Account Suspension and Closure

bet936 reserves the right to suspend or close any player account at any time, with or without prior notice, for reasons including but not limited to:

• Breach of any provision of these Terms and Conditions.
• Suspicion of fraudulent activity, money laundering or any other financial crime.
• Failure to complete KYC verification within the required timeframe.
• A player being found to be under 18 years of age.
• Discovery that a player holds more than one account on the platform.
• A player's request to close their own account or activate a self-exclusion period.

If your account is closed due to a breach of these Terms, any balance in the account — including deposits, winnings and bonus funds — may be forfeited at bet936's discretion. Where an account is closed at your own request without any breach of Terms, your remaining PKR balance will be returned to your registered payment method after standard processing checks.

Players may request to close their own account at any time by contacting the bet936 support team. Account closure requests submitted via the support team are processed within a reasonable timeframe.

11Intellectual Property

All content on the bet936 platform — including but not limited to the website design, graphics, logos, game interfaces, text, software and promotional materials — is the intellectual property of bet936 or its licensed content providers and is protected accordingly.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for your personal, non-commercial gaming and entertainment purposes only. You may not reproduce, copy, distribute, modify, publish or commercially exploit any content from the bet936 platform without prior written permission.

The bet936 name, logo and branding elements are proprietary and may not be used in any context — including on social media, third-party websites or marketing materials — without explicit written consent from bet936.

12Limitation of Liability

To the maximum extent permitted, bet936 shall not be liable for any indirect, incidental, consequential or punitive losses arising from your use of the platform, including losses arising from:

• Delays or interruptions in platform access due to maintenance, technical issues or circumstances beyond our control.
• Any inaccuracy in information displayed on the platform that is promptly corrected upon discovery.
• Losses resulting from unauthorised access to your account where you have failed to maintain reasonable security of your credentials.
• Any decision you make based on information provided on the platform, including odds, statistics or game results.

Nothing in these Terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by applicable law. Gaming involves risk — only play with amounts you can afford to lose, and never view gaming as a source of income or a way to recover financial losses.

13Privacy and Data

bet936 collects and processes personal data as described in the Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you acknowledge and consent to the collection and use of your personal data as described in that policy.

Your personal data — including your name, contact information, payment details and gaming activity — is used for account management, KYC verification, fraud prevention, customer support and the improvement of platform services. Data is not sold to third parties for marketing purposes.

14Changes to These Terms

bet936 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will take reasonable steps to notify registered players — for example by displaying a notice on the platform or sending a notification to your registered contact details.

The most current version of the Terms is always accessible on this page. The date shown at the top of this document reflects when the Terms were last revised. Your continued use of the bet936 platform following any update constitutes your acceptance of the revised Terms. If you disagree with any change, you should stop using the platform and request account closure.

15Contact and Support

If you have questions about these Terms and Conditions, or if you need to raise a dispute, report a technical issue, or request account closure, you can contact the bet936 support team via the details below. Support is available in English.

• Email: [email protected] (displayed as text — not a clickable link)
• FAQ: Common questions about accounts, deposits, bonuses and games are answered on the FAQ page.
• Response time: Support queries are typically acknowledged within 24 hours. Complex disputes may require additional time for investigation.

For responsible gaming support, deposit limit adjustments or self-exclusion requests, please visit the Responsible Gaming page where these tools are available directly within your account settings.